Monday, February 1, 2010

seriously?!

I got home today and received a delightful e-mail from Norton Antivirus informing me that they had conveniently gone ahead and automatically renewed my subscription and charged my debit card for $54.99. When I called customer service to have the charges reversed, I REALLY wanted to say something snarky about how I didn't even have Norton anymore since the Geek Squad wiped out the VIRUS on my computer that it caught while using aforementioned product (for a measly $300). But I didn't. Being on hold for 25 minutes made me lose my steam.

I've heard several others had this same problem. so keep an eye on your credit card statements, people!

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